Common Questions

Tenants have 24/7 access to their units — every day of the year. You can get in early morning, late at night, weekends, and holidays. Local support is available by call or text from 9 AM to 9 PM daily.

Yes. All indoor storage units at 678 Storage are climate controlled. In the Florida Keys, this matters — heat and humidity can damage furniture, electronics, documents, and clothing. Climate control keeps your belongings in good condition year-round.

It depends on what you're storing. Our smallest units (around 4×4) work for seasonal items and extra boxes. An 8×10 fits most one-bedroom apartments. Larger 10×10 and 15×10 units handle full homes or business inventory. Check our Size Guide for a full breakdown, or call us — we're happy to help you find the right fit.

Yes. We have both ground-floor and upper-floor units. Ground-floor units are slightly more convenient for frequent access and are priced a little higher. Upper-floor units offer the same climate-controlled storage at a lower rate.

Yes. We have outdoor spaces for boats on trailers, jet skis, and personal watercraft. The property is gated, fenced, and covered by recorded video surveillance. Outdoor tenants have 24/7 access.

Yes. We have large outdoor spaces — approximately 8 × 20 to 8 × 22 feet — suited for RVs, motorhomes, and large trailers. Contact us to confirm your vehicle fits and check current availability.

Yes. Outdoor spaces are available for cars, work trucks, utility trailers, commercial equipment, and similar vehicles. Call or text us to discuss your specific storage needs.

Yes. You can start your rental process online by submitting your information through our website. We'll get you set up quickly. Call or text (305) 906-0703 from 9 AM–9 PM if you prefer to get started by phone.

Not necessarily. Our goal is to make your move-in as smooth and contact-free as possible. You'll receive access instructions once your rental is set up. Call or text us if you have any questions.

Yes. Month-to-month rentals are available. We're built for flexibility — whether you need storage for a few months or long-term. Exact notice requirements are outlined in your rental agreement.

Yes. We carry locks, boxes, packing tape, mattress covers, and basic moving supplies. Stop by or call ahead to check on specific items.

There is a material lift available for moving your belongings between floors — great for heavy boxes and furniture. Customer access to upper floors is by stairs. The material lift is for your belongings, not for riding.

The property is gated, fenced, and well lit. Recorded video cameras cover the property. Each tenant has their own individual access code. Fire protection and sprinklers are in place. Local support is available by call or text 9 AM–9 PM, seven days a week.

678 Storage is at 323 Overseas Highway in Big Coppitt Key — right on the Overseas Highway near Mile Marker 10, about 10 miles outside of Key West. We serve Key West, Stock Island, Big Coppitt Key, and the Lower Keys.

Yes. You're welcome to bring your own disc lock or cylinder lock. We also sell storage locks and basic moving supplies on-site if you need one.

We recommend protecting your belongings with renter's insurance. Contact us for current policy requirements.

Ask us about available discounts for military personnel, first responders, and local residents. Call or text (305) 906-0703 for details.